Contact AgentReception AI
AgentReception AI is here for product questions, setup help, support, security reports, privacy requests, legal notices, and small business AI receptionist inquiries. Choose the email address that best matches your request so we can route it correctly.
Choose the right inbox
Use the inbox that matches your request. This helps us review product, security, privacy, and legal messages through the right channel.
Product and support
support@agentreceptionai.comProduct questions, setup help, account issues, widget setup, channel setup, and dashboard questions.
Use for
- Product questions
- Setup help
- Account questions
- Dashboard questions
- Widget questions
- Channel setup questions
Security reports
security@agentreceptionai.comVulnerabilities, suspicious activity, account-security concerns, and security-related reports.
Use for
- Suspected vulnerabilities
- Suspicious activity
- Account security concerns
- Security-related reports
Do not include passwords, API keys, or secrets in email.
Privacy requests
privacy@agentreceptionai.comData access, deletion or export requests, and privacy policy questions.
Use for
- Privacy questions
- Data access requests
- Deletion or export questions
- Privacy Policy questions
Legal notices
legal@agentreceptionai.comLegal notices, Terms questions, and formal business or legal inquiries.
Use for
- Legal notices
- Terms questions
- Formal business or legal inquiries
For faster help, include
- Business name
- Account email
- Workspace or business name
- Page or feature involved
- What you expected to happen
- What actually happened
- Screenshots if safe to share
- Urgency level if relevant
- Browser or device if relevant
- Never include passwords, API keys, or payment card numbers
Send us a message
Checking contact form availability. You can always email support@agentreceptionai.com.
Do not include passwords, API keys, payment card numbers, or secret credentials.
Common reasons to contact us
For small business owners
AgentReception AI is built for small businesses that want to manage website chat, leads, appointments, follow-ups, and setup-dependent SMS, calls, and WhatsApp workflows so fewer customer inquiries slip through.
It is a good fit for service businesses, appointment-based businesses, local businesses that rely on fast replies, and owners who need help staying organized when customer messages come from multiple channels.
Before contacting us
View demo
See the product workflow before you write in.
Support center
Browse common setup and product help topics.
Security
Read how we approach data protection and limitations.
Privacy Policy
Understand how information is collected and used.
Terms of Service
Review platform rules and business responsibilities.
Messaging Policy
Review SMS, calls, and WhatsApp communication rules.
What we cannot handle through this page
- Emergency support
- Legal, medical, or financial advice
- Guaranteed immediate response
- Password or API key collection by email
- Payment card submission by email
- Customer support for businesses that are not using AgentReception AI yet, except general product questions
- End-customer requests that must go directly to the business controlling the workspace
End customers of a business
If you are a customer of a business using AgentReception AI, some requests may need to go directly to that business because the business controls the customer relationship, appointment, and lead data inside its workspace. Privacy or messaging requests about that relationship may need to be handled by the business first.
Security report guidance
Send security reports to security@agentreceptionai.com. Helpful reports usually include:
- Affected feature or page
- Steps to reproduce, if safe to share
- Screenshots or logs, if safe to share
- Browser and device information
- Your contact email
- Do not include secrets or exploit other users' data
We do not currently offer a public bug bounty program unless separately announced.
Emergency note
AgentReception AI is not an emergency service. For emergencies, contact local emergency services or the appropriate urgent contact for your situation.
Business-ready, early-stage
AgentReception AI is being built carefully for small business reception workflows. Clear reports and detailed questions help us improve the product.
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